Privacy Policy
PRIVACY POLICY AND COOKIE POLICY Troy Cars Lux Sarl This Privacy Policy explains how Troy Cars Lux Sarl (https://www.troysarl.com ) collects, uses, and shares your personal information. This document also outlines your privacy rights and how your data is protected under applicable laws. Terms of Use By using our Service (https://www.troysarl.com ), you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree to these terms, please refrain from accessing or using our Service. Troy Cars Lux Sarl reserves the right to modify this Privacy Policy at any time without prior notice. The updated version will be posted on https://www.troysarl.com . 1. DATA COLLECTION AND SHARING 1.1 Data Collection We may collect the following types of information: Personal details: Your name, email address, phone number. Financial details: Bank account information, credit card details. Vehicle-related details: License plate number, transmission type, engine power, vehicle images, etc. Test drive details: A copy of your driver's license (for test drive requests). Information provided through contact forms. 1.2 Data Sharing We may share your personal information in the following cases: Legal obligations: To comply with legal requirements or respond to lawful requests from authorities. Financial services: For financing or leasing arrangements with financial providers. Third-party service providers: To support operational processes, such as payment processing platforms or CRM systems. Security purposes: Video surveillance footage is used solely for security purposes. 2. THIRD-PARTY DATA SHARING 2.1 Security Standards All third parties we work with are required to implement appropriate security measures to protect your data. They are only permitted to process your data for specified purposes and in accordance with our instructions. 2.2 Data Transfers Outside the EU If we transfer your personal data outside the European Union, we ensure that a similar level of data protection is maintained. This may include using mechanisms like Standard Contractual Clauses (SCCs). 3. COOKIES 3.1 What Are Cookies? Cookies are small text files placed on your device by websites you visit. They help improve website functionality and track user preferences. 3.2 Types of Cookies We Use Strictly Necessary Cookies: Essential for the basic functions of our website. Statistical Cookies: Used to analyze how visitors interact with our site anonymously. Marketing/Tracking Cookies: Used to display personalized advertisements based on user behavior. 3.3 Cookie Consent You must provide explicit consent for non-essential cookies. You can manage your cookie preferences via your browser settings. 4. DATA SECURITY We implement technical and organizational security measures to protect your personal data. However, no online data transmission can be guaranteed 100% secure. By using our Service, you acknowledge and accept any risks involved. 5. DATA RETENTION We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. 6. YOUR DATA RIGHTS You have the following rights regarding your personal data: Right to Information: Know why your data is collected, how it will be used, and how long it will be retained. Right of Access: Request access to the personal data we process about you. Right to Rectification: Update, correct, or delete inaccurate personal data. Right to Erasure: Request deletion of your personal data. Right to Data Portability: Obtain a copy of your personal data to transfer it to another service provider. Right to Object: Object to the processing of your data unless there are legitimate grounds for processing. To exercise these rights, please contact us using the details below. 7. CHILDREN'S DATA Our website primarily interacts with adult customers. We do not intentionally collect personal data from individuals under the age of 16 unless parental consent is provided. 8. LEGAL COMPLIANCE This Privacy Policy complies with Luxembourg data protection laws and the European Union General Data Protection Regulation (GDPR). 9. CONTACT INFORMATION For any questions or concerns regarding this Privacy Policy, please contact us at: Address: Troy Cars Lux Sarl, 9 rue Geespelt, L-3378 Livange, Luxembourg Website: https://www.troysarl.com Email: info@troysarl.com VAT Number: LU35903812 Company Registration Number: B288193 10. LAST UPDATED This Privacy Policy was last updated on: 05.0.2025